Docs/Notifications & Email/Email preferences
Notifications & Email

Email preferences

Email preferences let users control how they want to receive email communication from CollabOS. This helps users stay informed without getting more email than they want.

Why email preferences matter

Not every user wants the same level of email communication. Email preferences help users balance:

  • awareness
  • convenience
  • focus
  • inbox volume

What email preferences may affect

Depending on the platform setup, email preferences may control whether a user receives messages related to:

  • workspace invites
  • account verification
  • reminders
  • trust-related workflows
  • other product notifications

Why this helps users

Email preferences allow users to:

  • reduce unnecessary inbox noise
  • keep critical notifications on
  • choose the right communication balance
  • stay informed about the things that matter most to them

Why this helps the platform too

Well-managed email preferences improve:

  • notification relevance
  • user trust
  • email engagement quality
  • long-term platform experience

When to review your preferences

You should review your email preferences when:

  • you are getting too many emails
  • you are missing important product notifications
  • your role changes
  • you become more active in workspace operations
  • you start hiring or managing more team activity

💡Best practices

  • keep essential account and security emails enabled
  • keep invite-related emails enabled if you expect workspace activity
  • review reminder email settings if you rely on follow-up discipline
  • update preferences as your usage of CollabOS changes

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