Alphabot API rate limits can be reached if syncs are too frequent or if many raffle details are requested in one period.
Common causes:
- manual sync clicked repeatedly
- backup sync running too often
- multiple statuses enabled
- many raffle detail requests
- webhook events triggering full syncs
What to do when rate-limited
If you see a rate-limit error:
- Stop clicking manual sync.
- Wait for the API limit to reset.
- Keep enabled statuses limited to Active and Finalized.
- Allow the scheduled backup to run every 12 hours instead of repeatedly requesting a full sync.
- If the problem continues, contact support with the visible error. CollabOS skips webhook updates that do not identify a raffle.
The error is usually not dangerous. It means Alphabot temporarily blocked extra API calls.