Team member limits

Team member limits control how many active members a workspace can have under its current plan.

Why team member limits matter

As a workspace grows, team seats become one of the most visible billing constraints. This matters for:

• communities expanding operations
• agencies adding more managers
• founders building internal operator teams
• workspaces that rely on role-based access

What counts toward the limit

In most cases, team member limits apply to active workspace members. That means:

• invited users may not always count until accepted, depending on workflow
• active users are the main capacity concern
• disabled or removed members should no longer occupy active team space

What happens when the limit is reached

If the team member limit is reached:

• new invites may fail
• growth may pause until seats are available
• owners may need to remove inactive users or upgrade the plan

Why seat management matters

A workspace with poor member hygiene may hit limits earlier than necessary. For example:

• inactive members left in the workspace
• users who no longer need access
• old operators not removed promptly

This wastes available capacity.

Good seat management

Strong team member limit management usually means:

• removing inactive users
• encouraging users to leave workspaces they no longer need
• keeping the active team list clean
• upgrading before expansion is blocked

💡Best practices

• review active membership regularly
• remove former team members promptly
• do not keep unnecessary access live
• plan upgrades before hiring or expansion starts