Docs/Deals/Deal statuses explained
Deals

Deal statuses explained

Deal status shows where a deal currently stands in the workflow. It is one of the most important fields for visibility, accountability, and operational clarity.

Why status matters

Status helps your team understand:

  • what stage the deal is in
  • what requires action
  • what is waiting on someone else
  • what is completed
  • what has gone stale or inactive

Without consistent deal status updates, teams lose track of real progress.

What status should represent

A deal status should reflect the current execution reality, not what the team hopes is happening. Examples of what a status might represent:

  • draft
  • active
  • waiting
  • delivered
  • completed
  • cancelled

Your actual available statuses depend on your current implementation.

Good status behavior

A strong deal workflow usually means:

  • active deals are genuinely moving
  • waiting deals are blocked by external response or pending confirmation
  • delivered deals have already had your side completed
  • completed deals are truly done
  • cancelled deals are clearly closed

When to update status

Update deal status when:

  • negotiation begins
  • approval is received
  • your team completes a required deliverable
  • the other side is delaying progress
  • a deal is closed or no longer relevant
  • the work is fully complete

Why teams should care

Deal status affects:

  • how fast leads can review opportunities
  • how managers stay accountable
  • how founders understand activity
  • how reporting reflects real progress

💡Best practices

  • update status immediately after meaningful changes
  • define internally what each status means
  • do not leave active deals sitting in old stages
  • review stale statuses often